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Welcome to the CLNG (CityLaw/CountyLaw Next Gen) General User Training course. This course is divided into sections so you can choose which parts apply to your role and so you can quickly find and review sections if you need a refresher.
If you discover an error in this document, or if you encounter any problems performing any steps described, please contact Cycom Support at support@cycominc.com or by calling 888-292-6688.
Layout and Customization
General Layout
CLNG is comprised of four main sections which are visible unless you are viewing a report. They are the Global Toolbar, the Module Tool Bar, the Action Bar, and the Dashboard View (in the image below the Name of the Module is visible in place of the Dashboard). however, when a user logs into CLNG the Dashboard will be first visible with the user's open matters (see second image below). All global actions are accessible in the Global Toolbar.
Dashboard View
Global Toolbar
The Global Toolbar includes the following icons: App Menu (Details Here), any Modules assigned to the user (i.e. Assignments, Litigation, etc.), Document Search, near the bottom of the screen are System Management (Gear Icon), Notifications (Bell Icon). All these sections can be accessed by clicking on the designated icon.
Document Search
Document Search is a global tool that enables quick, system-wide retrieval of documents in CLNG using keywords and filters, saving time and reducing navigation. It allows users to quickly locate documents across the system, regardless of which module they are currently working in.
From the global toolbar, users can open Document Search and enter keywords or apply filters (such as document name, type, date, or related Matter). CLNG searches indexed document metadata—and, where enabled, document content—and returns matching results with links to the source location.
Its purpose is to provide fast, centralized access to documents without requiring users to navigate into specific Matters, Records, or modules. This is especially useful when a user knows a document exists but not exactly where it is stored.
System Management
System Management is an administrative access point in CLNG that allows authorized users to configure, maintain, and control system-wide settings.
Its purpose is to centralize administrative functions that affect how CLNG operates across all modules, users, and data, ensuring consistency, security, and proper system behavior.
From the global toolbar, users with appropriate permissions can access System Management to manage user accounts and roles, security permissions, system settings, reference data, integrations, and other configuration options. Changes made here apply globally and typically affect all users and modules.
Notifications
Notifications is a global alert feature in CLNG that keeps users informed of system events, updates, and actions that require attention. It provides real-time, centralized alerts, helping users stay informed and respond quickly to important system activity.
Its purpose is to ensure users are aware of time-sensitive or important activity, such as assignments, workflow events, approvals, deadlines, or system messages, without requiring them to manually check each module.
From the global toolbar, the Notifications icon displays a count of unread items. Users can open the panel by clicking on the bell icon to view a list of notifications, review details, and navigate directly to the related record or action. Notifications are generated automatically based on system events, workflows, and user permissions.
Dark Mode Option Set-up
To set up dark mode click on the three lines, App Menu, at the top of the Global Toolbar. A window will appear to the right, select Theme. Another window will appear with the options Light, Dark and System, select Dark (see the image below).
You may change the Mode at any time from Dark to Light or vice versa using the same method.
Dashboard View in Light Mode
Dashboard View in Dark Mode
App Menu
The App Menu contains 7 menu options:
Dashboard
To display the CLNG Dashboard click on the icon below the App Menu (see image below) or click the App Menu and select Dashboard:
The Dashboard View serves as the Module’s operational landing view, providing users with a high-level, read-only overview of Open Matters. It is designed to help users quickly orient themselves, identify work that needs attention, and navigate into Open Matters within their assigned modules. It provides a shortcut to open matters.
File
All of the Modules assigned to the user are listed under the File menu. Click App Menu then File to access them.
The modules available in the File menu. Your list may vary.
Help
The Help menu links to system information and contact options available.
Clicking on the link shown in the above image, will direct the user to CityLaw/CountyLaw Help Center. Clicking on the Links highlighted in the below image will provide the user with a variety of Help articles.
Clicking on the Submit a request will open a window to submit questions, screenshots or request help.
Theme
The Theme menu include Dark and Light mode option set up (see above details). as well as the System option.
The System option tells the module to use the same theme (light or dark) as the System or device you are on.
Version Number
The Version number currently running in production.
Recent Changes
Recent Changes will list the upgrades or bug fixes the developers provided with the current version number.
Sign Out
Clicking on Sign out will exit the application.
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