General User Training Course

Welcome to the CityLaw / CountyLaw Web General User Training course. This course is divided into sections so you can choose which parts apply to your role and so you can quickly find and review sections if you need a refresher.

If you are a new user, select the Introduction section below to go to the first video. Select the play button (the triangle) in the center or in the bottom left corner to start the video. To enlarge the video to full screen, select the option in the bottom right corner (see the image below).

Introduction

• Course Specifics and Purpose
• Training Section Overviews
• Contacting Cycom Support

Layout and Customization

• Browser Options
• General Layout and Dashboard Views
• Module, Calendar, and Report Views
• Customization Options

Sort, Filter, and Search

• Sorting Grid Contents
• Filtering Options
• Global Search Options
• Module Search Options

Matter Lifecycle

• Matter Creation Phase
• Module Views and Tabs
• Matter Update Phase
• Matter Closing Phase

Matter Attachment Options

• Folder View and File Structure Options
• Adding Documents or Files
• Using Templates
• Other File Management Options

Introduction:

Presenter: Julie Stoltz, Technical Communications Specialist
Duration: 4:01

Layout and Customization:

Presenter: Julie Stoltz, Technical Communications Specialist
Duration: 13:43

Sort, Filter, and Search:

Presenter: Julie Stoltz, Technical Communications Specialist
Duration: 12:52

Matter Lifecycle:

Presenter: Julie Stoltz, Technical Communications Specialist
Duration: 14:38

Matter Attachment Options:

Presenter: Julie Stoltz, Technical Communications Specialist
Duration: 15:25