System FAQs

• How are documents stored in CityLaw / CountyLaw?
• Does CityLaw / CountyLaw integrate with any document storage platforms, like Laserfiche?
• How does "purging" and/or "archiving" of case files work in CityLaw / CountyLaw?
• Does CityLaw / CountyLaw integrate with Microsoft Office 365?
• What integrations are available with CityLaw / CountyLaw?
• What needs to be installed to support CityLaw / CountyLaw?

How are documents stored in CityLaw / CountyLaw?

CityLaw / CountyLaw doesn’t embed documents in the database, but rather integrates with a File Share location such as a file server or shared hard drive. The database contains pointers to the location of the documents on the file server.

Does CityLaw / CountyLaw integrate with any document storage platforms, like Laserfiche?

We have an integration with the OnBase document management system (by Hyland).

How does "purging" and/or "archiving" of case files work in CityLaw / CountyLaw?

An archive location can be specified in the system and documents can be archived on an individual document by document basis, or all documents on a matter, or even all documents on all matters matching user specified criteria. Alternatively, selected documents can be deleted from cases, or they can be deleted based on document retention policies established by users. Finally, the system allows for recovery of deleted documents (and even “un-archiving”), based on a setting for the number of days for deleted document recovery.

Does CityLaw / CountyLaw integrate with Microsoft Office 365?

CityLaw / CountyLaw does integrate with Office 365, however the add-ins (e.g. for exporting email) can only be installed in a client application. Add-ins for the web interface of the Office apps are still in development.

What integrations are available with CityLaw / CountyLaw?

CityLaw / CountyLaw has the following integrations:

• Microsoft Office 365
• Police Department software integrations:
  • TraCS integration. It can be configured to automatically pull information from your Police Departments records.
  • Spillman (performing the same functionality as TraCS)
  • ICIS (performing the same functionality as 1.1 and 1.2 above)
  • DocuPeak (electronic subpoena notifications)
• CalendarRules, a date calculation engine, for calendar automation. Calendar events mandated by your local jurisdictions’ court rules can be automatically generated in CountyLaw and synced with your Outlook calendar.
• Oracle Financials
• Riskonnect

What needs to be installed to support CityLaw / CountyLaw?

CityLaw / CountyLaw needs the following:

Workstation Requirements

Operating System

1. Windows 10 (32 or 64-bit) or higher.

Hardware Minimum Requirements

Virtual machines are supported.

1. CPU: 2 GHz processor or equivalent
2. RAM: 8 GB
3. Storage: 64 GB

Software Minimum Requirements

1. Microsoft Office 2013 (32 or 64-bit) or higher.
2. Microsoft Edge (with IE Mode) or Chrome/Firefox with IE Tab Extension.
3. Silverlight 5.
4. Microsoft .NET Framework 4.7 or higher.
5. ODBC Driver for SQL Server version 17 or later.

Server Requirements

Operating System

1. Windows Server 2019 or higher.

Hardware Minimum Requirements

Virtual servers are supported.

1. CPU: 3 GHz or faster. 2 Cores (Recommended: 4).
2. Memory: 16 GB
3. Storage: As required for document storage and retention.

Software Minimum Requirements

1. IIS 8.5 or higher with ASP.NET enabled.
2. .NET Framework 3.5 and 4.7.
3. WCF RIA Services (version for Silverlight and Visual Studio 2010).

Database Requirements

1.  
   1. Microsoft SQL Server 2016 or higher.
   2. May be a shared server. For small installations (5 or fewer users), SQL Server Express is sufficient.
   3. Named Instances, Failover Clusters, and TDE & TLS encryption are supported.